Refund policy

Shipping & Delivery

• United Kingdom: Delivery takes on average 5 to 10 working days.

• Order Tracking: To check your delivery status in real time, [click here to track your order].

• Shipping Fees: Shipping costs may apply at checkout. The exact price depends on the destination country.

Returns & Exchanges

Every purchase made on our website is covered by our "Satisfied or Refunded" guarantee upon receipt of your package.

• Refund Request: You have 30 days after receiving your item to request a refund. (Note: return fees may apply).

• Exchange Request: Prefer a different item? You also have 30 days from delivery to request an exchange. (Note: exchange fees may apply).

How it works:

1. Simply contact us to submit your request.

2. Our customer service team will reply within 24 to 48 hours with step-by-step instructions and the available options.